Terms of service

Welcome to ALLAINÉ.

Throughout this website, the terms “we”, “us” and “our” refer to ALLAINÉ. By accessing our website, browsing our collections, placing an order or using our services, you agree to be bound by these Terms of Service and any policies referenced within them.

If you do not agree with these Terms, please do not use our website or services.

USE OF OUR WEBSITE

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or guardian to use our services.

You agree that all information provided to us is accurate, current and complete. You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account.

PRODUCTS

We strive to ensure all product descriptions, imagery and information are accurate. However, colours and appearance may vary depending on your device and screen settings.

We reserve the right to update, modify, discontinue or limit the availability of any product at any time without notice.

ORDERS

All orders are subject to acceptance and availability.

Once an order has been placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel or limit any order at our discretion.

Orders cannot be cancelled or amended once they have been placed.

PRICING

All prices are listed in Australian Dollars (AUD).

Prices, promotions and product availability may change without notice.

While every effort is made to ensure pricing accuracy, we reserve the right to correct any errors and cancel orders affected by incorrect pricing.

SHIPPING

Delivery timeframes provided are estimates only.

ALLAINÉ is not responsible for delays caused by shipping carriers, weather events, customs processing or circumstances beyond our control.

For further information, please refer to our Shipping Policy.

INTELLECTUAL PROPERTY

All content on this website, including logos, branding, imagery, graphics, text and website design, remains the property of ALLAINÉ or its respective owners.

Content may not be copied, reproduced, distributed or used without prior written permission.

PRIVACY

Your privacy is important to us.

Any personal information collected through this website is handled in accordance with our Privacy Policy.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, ALLAINÉ will not be liable for any indirect, incidental or consequential damages arising from the use of this website or the purchase of products from our store.

Nothing within these Terms excludes any rights available to consumers under Australian Consumer Law.

GOVERNING LAW

These Terms of Service are governed by the laws of New South Wales, Australia.

CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service at any time.

Any changes will take effect immediately upon publication on this website.

For any questions regarding these Terms of Service, please contact us at enquiries@allaine.com.au